Frequently asked questions
What is documentbot.io
Documentbot.io is an easy-to-use online tool for editing, converting, and managing documents—right in your browser. No software installation required.
Which file formats are supported?
You can upload PDFs, Word (.doc/.docx), plain text files, and common image formats (.jpg, .png) for conversion to PDF. More formats will be added over time.
How do I upload a document?
Click "Upload Document," select your file, and it will open in our editor for you to convert, edit, or export.
Can I work with multiple documents at once?
Not yet. For now, you can upload and work on one document at a time, but you can process multiple files in sequence.
How long does it take to process my document?
Most documents are processed in seconds. Large or complex files may take slightly longer.
Is my data secure?
Yes. All files are encrypted during transfer and storage, and we never share your documents with third parties.
How is my document used after uploading?
Files are only processed for the actions you request. They are retained according to your plan's storage policy and never used for anything else.
Can I delete my documents?
Yes—log in to your account, go to your dashboard, and delete any uploaded file at any time.
Do I need an account to use documentbot.io?
You can try basic features without an account. To save your work or access advanced tools, you'll need to sign up.
What pricing plans are available?
We offer different plans based on usage and features. Check the Pricing page for details.
How do I cancel or upgrade my plan?
You can cancel or change your plan anytime from your account settings. For help, contact support.
Is documentbot.io available on mobile?
Yes, our site is fully responsive—use it from your phone, tablet, or computer.
Can I convert documents between formats?
Absolutely—you can convert Word to PDF, images to PDF, and PDFs back to Word, among other supported formats.
Does documentbot.io require any downloads?
No—everything runs in your browser. Just upload your file, edit, and download your result.
Need more help?
Contact our support team via live chat or email. We're happy to assist.